Technical Lab Manager

Siegwerk USA Co.
NAFTA Headquarters
Job Title
Technical Lab Manager
Des Moines, Iowa
Job Summary
Responsible for formulation and testing of ink systems; modifies existing & develops new ink systems. Assists with raw material supply and related cost control. Solves problems by ensuring proper MFG and QC procedures. Ensures/maintains consistent formulations, nomenclature, formulation guidelines and performance optimization. Writes and maintains Product Data Sheets. Responsible for rework material. Possesses and applies extensive knowledge of particular field of specialization. Has excellent interpersonal and communication aptitude at different organizational levels. Directs work to meet customer needs in an efficient manner. Meets customer needs to the best of his/her ability, in line with SIEGWERK philosophy that the customer is the #1 priority. Adheres to all labor/company policies and standards to include (but not limited to): (1) maintains a neat, clean and safe work area; (2) maintains regular and consistent attendance; and (3) maintains positive working relationships.
Job Responsibilities
Meets customer needs to the best of his/her ability and in line with Siegwerk philosophy that the customer is our #1 priority.
Works closely with Technical Account Managers to coordinate and insure that customer needs are met.
Works closely with Purchasing to ensure that adequate supply of raw materials is available; Interacts with suppliers of resins, solvents, additives, and resins. Making recommendations and requests for materials that are desired by Siegwerk.
Works closely with Purchasing to ensure that raw material costs are maintained at lowest possible level without compromising the outstanding quality level that Siegwerk is known for throughout the industry.
Work closely with production and quality assurance to establish proper manufacturing and quality control procedures. Including trouble shooting and modification of formulations as necessary.
Prioritizes, assigns, manages and/or monitors development (research and evaluation), raw material, and consolidation projects within the development laboratory. Informs management of current status of each project.
Responsible for Development and Stewardship of ink systems and raw materials; including formulation maintenance, formulation guidelines, and performance optimization.
Manages lab work and supervises technical team (Technicians to Sr. Project Leaders) under his/her supervision in accordance with the organization’s policies and applicable laws. Interviews, hires, and trains employees: plans, assigns, and directs work; monitors and appraises performance; rewards, and disciplines employees: addresses compaints and resolves issues as they arise.
Accurately interprets data and results, providing clear written and oral reports. Ensures that technical personnel reporting to them provide clear written and oral reports.
Usually works with a minimum of supervision, conferring with superior for direction and priority discussions.
Other duties as assigned.
Education and Experience
Master's degree (M. A.) in Chemistry with a minimum of four years related industry experience or equivalent combination of education and experience. Previous management and supervisory experience required.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must have well-developed leadership ability.
Excellent communication skills – both verbal and written required.
Knowledge of related raw materials, ink systems, production processes, available resources and equipment, strongly preferred.
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management.
Ability to comprehend and apply principles of advanced calculus, modern algebra, and advanced statistical theory. Ability to work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.
Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases. Ability to deal with a variety of abstract and concrete variables.
Basic computer skills needed – Microsoft Word/Excel & E-mail. All lab equipment, including pH meter, heat sealer, bond tester, over, balance, gloss meter, Geiger proofer, computer, calculator, copy machine, mixer, shaker, K-Coater, slide angle, C.O.F. tester, & Corona treater.
Special Equipment/Working Condition Requirements
Overnight travel (>50%), required
Supervisory Responsibilities
Direct Reports: 3-6
Indirect Reports: 0
Internal/External Contacts
Various contacts both inside and outside the company, including Technical Service, Production, and Quality Control Labs, Customer Service, Regulatory Compliance, Sales, Purchasing, Suppliers, Technical Account Managers, etc.; communication with customers on special projects
Please apply by emailing or faxing your resume to:
(51... – fax


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